Cross-Industry Guiding Priniciples: The Product / Service

Please note that these represent the general characteristics we look for in companies, but the industry-specific standards are the starting place when determining eligibility for the Seal of Approval. For example, a company that specializes in packaging will be held to higher standards than outlined here in the “Packaging” section of Product/Service.

Product quality

Baseline Standards

The product should be:

  • well-made and safe (for people, animals, and the environment);
  • long-lasting and with performance guaranteed;
  • designed so as not to become obsolete (to the extent this can be anticipated).

Preferences

  • fulfill a genuine customer need.

 

Cruelty-free

Baseline Standard

  • Conducts no animal testing.

Preferences

  • Uses no animal products.

Waste reduction

Baseline Standards

  • The product(s) should maximize the use of recycled and recyclable materials;
  • The producer should minimize waste in production and disposal of the product(s).

Preferences

  • The company accepts standard refills and/or has readily available refills.

Environmental safety

Baseline Standards

The product should:

  • contain no harmful chemicals (such as phosphates, chlorine, formaldehyde, CFCs);
  • be nontoxic, including surface coverings, glues, etc.;
  • be recyclable, biodegradable, or responsibly disposable;
  • be composed of sustainably grown and harvested ingredients.

Preferences

  • be free of petroleum-based products or derivatives (or the company must have stated goals of and progress toward eliminating all petrochemical additives);
  • not contain ingredients about which there are scarcity concerns.

Organic

Baseline Standards

  • Clear and expressed commitment to organic practices; articulation of any affordability and accessibility concerns around certification.
  • Demonstration that product(s) is produced free from pesticides, herbicides, and artificial fertilizers.

Preferences

  • Comprised entirely of USDA certified organic ingredients to extent feasible.
  • Grown from organic seeds.

Packaging

Baseline Standards

  • Minimal packaging.
  • Commitment to (operationally) recyclable or recycled containers and packaging.

Preferences

  • No plastic, Styrofoam, or petrochemical-based packaging.
  • 100% recycled containers and packaging.

Energy efficiency

Baseline Standards

The company should have:

  • evaluated its energy use;
  • developed a plan to decrease its energy use and have specific steps and timeline for implementation.

Preferences

  • implemented renewable energy sources for business, web hosting, and shipping when possible.

Positive education and social values

Baseline Standards

The company should:

  • avoid the use of negative stereotypes;
  • recognize diversity in its programs, policies, and practices (including hiring).

Preferences

  • educate the public and consumers about different cultural values as appropriate.

Transparency

  • Product labels and Web site contain an accurate and complete ingredient list.
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